Refund Policy

Last Updated: May 2026

Thank you for shopping with PVABosss. Please read our Refund Policy carefully before making a purchase.

1. Digital Product Policy

All products sold on our website are digital products and services. Due to the nature of digital goods, all sales are generally considered final once delivery has been completed.

2. Refund Eligibility

Refunds may be considered only under the following situations:

• Product was not delivered

• Incorrect product was delivered

• Product is completely non-functional

• Duplicate payment was made accidentally

To request a refund, customers must contact us within 24 hours of purchase.

3. Non-Refundable Situations

We do not provide refunds in the following cases:

• Customer changes their mind after purchase

• Customer does not know how to use the product

• Incorrect purchase made by the customer

• Delays caused by third-party platforms

• Accounts suspended due to user activity after delivery

• Failure to read product descriptions before purchase

4. Account Replacement Policy

If an account is proven defective at the time of delivery, we may provide a replacement instead of a refund depending on the situation.

Customers must provide valid proof or screenshots when reporting issues.

5. Payment Disputes

Customers are encouraged to contact our support team before opening payment disputes or chargebacks. Unauthorized disputes may result in account suspension from future purchases.

6. Processing Time

Approved refunds, if applicable, may take several business days to process depending on the payment provider.

7. Contact Information

For refund-related inquiries, please contact us:

Email: [email protected]
Telegram: @pvabosss
WhatsApp: +8801764936428